Network & Account Setup
Getting the FizzWizz online and connected to your BrewWizz account so it reports to the dashboard and can raise alerts.
Network and account setup
The FizzWizz carbonates whether or not it is online. Connecting it to your network and account is what adds remote monitoring, telemetry history, and alerts.
Without network access the unit still runs normally. You lose dashboard monitoring and alerts, and the device shows as Stale or Offline — see Device Offline or Not Reporting.
Before you start
| Requirement | Detail |
|---|---|
| Wi-Fi coverage | At the mounting location. Breweries are often poor Wi-Fi environments — test before you commit to a position |
| Network credentials | SSID and password |
| BrewWizz account | An account for your organisation, with an administrator able to assign the device |
| Serial number | From the FizzWizz label — you need it to claim the device |
Connecting the unit
Position for signal
Confirm adequate Wi-Fi signal where the unit is mounted. If signal is marginal, reposition the unit or add an access point before proceeding — intermittent reporting is much harder to diagnose later.
Connect to your network
Configure the FizzWizz for your Wi-Fi network.
Confirm the unit is reporting
Once connected, readings begin arriving at BrewWizz. The device appears in the dashboard with a health badge — Online means it reported within the last 10 minutes.
Assigning the device to your account
A FizzWizz must be assigned to an organisation before it appears in your dashboard.
The no-organization state cannot be bypassed. If your account has not been assigned to an organisation, the dashboard and mobile app will not show any devices or alerts. This is the most common "no devices showing" cause.
See Adding & Claiming a Device for the full procedure, and Signing In & Account Setup for account and organisation details.
Device health states
Once reporting, the device shows one of three states based on how recently a reading arrived:
| State | Last reading | Meaning |
|---|---|---|
| Online | Less than 10 minutes | Actively reporting |
| Stale | 10–120 minutes | Intermittent or delayed reporting |
| Offline | More than 120 minutes, or never | Not reporting — needs attention |
Setting up alerts
With the device reporting, configure how you want to be notified:
- Alerts & Alert Rules — create per-device thresholds and understand cooldowns
- Notification Preferences — turn on email and SMS delivery, and manage SMS opt-in
Alert features depend on your plan. See Understanding Your Plan.
The FizzWizz detects and sends notifications for diminishing CO₂ supply, misconnections, leaking fittings, glycol system issues, and carbonation stone inefficiencies. Setting up notifications at commissioning means you hear about these before they cost you a batch.
Commissioning is not finished yet
Network setup gets the device online. The installation is not complete until the unit passes a Health Check — see First Run & Commissioning.